Privacy Policy

Privacy Policy for “eShop.TechBird IT”

Effective Date: 01 July 2024

At eShop.TechBird IT, we values your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website and utilize our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly, such as:

Any other information you voluntarily provide

• Name
• Email Address
• Phone Number
• Shipping Address
• Billing Information
• Email Address
• hone Number

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update or delete Your information at any time by signing in to Your Account if you have one and visiting the Account Information section that allows you to manage Your personal information. If you would like us to remove your information from our records, please create a request in the Support Tickets section (“Subject: Deletion Request”) in my account or email your request to support@eshop.techbirdit.com. Once your request is received, we follow an internal deletion process to make sure that your data is safely removed in the next fifteen (15) working days. You’ll be contacted for verification and your account will be deleted after successful verification. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

How We Use Your Information

We use your information for various purposes, including:

• To process and fulfill your orders
• To communicate with you regarding your purchases
• To improve our website and services
• To send promotional communications (with your consent)
• To respond to your inquiries
• To comply with legal obligations

Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted partners and service providers who assist us in operating our website and conducting our business, subject to strict confidentiality agreements.

Usage Data

We automatically collect certain information when you visit our website, such as:

• IP Address
• Browser Type
• Operating System
• Pages Visited
• Time and Date of Visit

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

Your Rights

You have rights regarding your personal information, including:

• The right to access your data
• The right to correct inaccurate information
• The right to request the deletion of your information
• The right to object to or restrict processing

Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

• Google
• Facebook

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities, or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Payments

When you purchase something from our online store through the website or app, as part of the buying and selling process, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Links To Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third-party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Information

If you have any questions about these Terms and Conditions, please get in touch with us (Click here to Contact us)