Terms & Condition

Effective Date: 01 July 2024

Introduction

Welcome to eShop.TechBird IT. These Terms and Conditions govern your use of our website and the purchase of products and services through our e-commerce platform. By accessing or using our services, you agree to these Terms and Conditions.

Please read them carefully before proceeding with any purchase or service request.

1. Definitions

• “We”, “Our”, “Us” refers to eShop.TechBird IT.
• “You”, “Your”, “Customer” refers to the user or customer accessing our website or purchasing our products or services.
• “Products” refers to any hardware, software, or IT-related goods listed for sale on our e-commerce platform.
• “Services” refers to IT support, consultation, or other professional services offered by eShop.TechBird IT.

2. Use of Website

2.1. By accessing our website, you confirm that you are at least 18 years of age and have the legal authority to enter into binding agreements.

2.2. You agree not to misuse the website for unlawful purposes or disrupt the operation of our e-commerce platform.

2.3. We reserve the right to make changes to the website, including the discontinuation of any product or service, at any time without prior notice.

3. Orders and Payments

3.1. All orders placed through our platform are subject to product availability. We reserve the right to cancel any order due to stock unavailability or other factors.

3.2. Prices listed on the website are in [currency] and include applicable taxes unless otherwise stated.

3.3. Payment must be made in full at the time of purchase through the accepted payment methods, which include credit cards, debit cards, and other online payment gateways.

3.4. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Shipping and Delivery

4.1. Shipping costs are calculated at checkout and are dependent on your location and the size of the order.

4.2. Delivery timelines are estimates and may be affected by external factors. We will not be liable for delays in delivery caused by third-party couriers or unforeseen circumstances.

4.3. Risk of loss or damage passes to you upon delivery of the products.

5. Returns and Refunds

5.1. You have the right to return products within [30 days] from the delivery date, provided the product is unused and in its original condition.

5.2. Certain products, such as software and digital goods, may not be eligible for return.

5.3. Refunds will be processed through the original payment method used. The refund process may take [7-14] business days after the product is returned and inspected.

5.4. Shipping fees for returns are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong item shipped).

For Details Please reed our Refund, Returns & Cancellation Policy

6. Warranty

6.1. All products are sold with a standard manufacturer’s warranty unless otherwise stated. Warranty details are provided with each product.

6.2. Warranty claims must be processed directly with the product manufacturer. We are not responsible for the manufacturer’s warranty terms or processes.

7. Limitation of Liability

7.1. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, our website or the products purchased from our store.

7.2. In no event shall our liability exceed the amount paid by the customer for the product or service in question.

8. Privacy Policy

8.1. Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

8.2. By using our website and services, you consent to the collection and use of your information as outlined in our Privacy Policy.

9. Intellectual Property

9.1. All content, including images, text, and logos on our website, is the property of eShop.TechBird IT or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

9.2. You may not reproduce, distribute, or use any content from our website for commercial purposes without prior written consent from us.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh, and any disputes will be subject to the exclusive jurisdiction of the courts located in Dhaka.

11. Changes to Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Your continued use of the website or our services constitutes your acceptance of the updated terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please get in touch with us (Click here to Contact us)